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Introduction to Action Learning

Developing People and Creating Results Simultaneously

Action Learning is a process that involves a small group working on real issues, taking action, and learning as individuals, as a team, and as an organization. It helps organizations develop creative, flexible and successful strategies to pressing issues.

Action Learning has emerged as a method of choice for global companies, government agencies, and non-profit groups that want to improve quality, cut costs, create new products and services, and change the cultures of their organizations. From Boston to Brazil, from Finland to Tokyo, companies as diverse as Microsoft, Samsung, Dow, GE, Deutsche Bank, Boeing, Sodexho, Novartis and many others use Action Learning to solve complex problems, develop leaders, build teams and expand corporate capability.

In this session, we will share how organizations can apply Action Learning to develop their people and cultivate organizational learning. You will also have a chance to experience the essence of applying team coaching in Action Learning.

Free Pre-Workshop of CALC14

Event Details

  • ZOOM Online Workshop
  • Date: 23 September, 2023 (UTC+8:00 HKT)
  • Time: 2:00pm – 6:00pm
  • Fee: $680 (100% Refund if Full Attendance)
  • Language: Cantonese
  • Inquiry: +852 6139 2626
  • Email:

Event Agenda

  • What is Action Learning, and What is NOT?
  • How Action Learning helps tackle real organizational issues and develop people simultaneously
  • Don’t tell me what you can do – SHOW ME! Demonstrate your competencies through applications and actions
  • Case studies – applying Action Learning to organizational learning and people development
  • What’s next – How to learn and practice Action Learning

International Coach Federation (ICF)
Continuing Coaching Education Credits (CCE)

WIAL Action Learning Certification Program is approved to offer 4 CCE (3CC/1RD) towards certification of the International Coach Federation for 4 hours program.



Dorothy Tsui, MALC, CPTD®, PCC

WIAL Authorized Faculty Member Course Instructor
Master Action Learning Coach, WIAL

Dorothy Tsui is a dedicated people and organization development consultant who partners with her clients in formulating solutions that build their organizational and leadership capacity to make positive strategic changes. She started her career in the retail catering and hospitality industry. She has a strong bond with service industries with hands-on experience in frontline operations, business, brand and people management. Her broad consultancy portfolio includes clients from international corporations in finance, retail, hospitality, real estate, manufacturing and IT, as well as government agencies, non-governmental organizations, not-for-profits, and educational institutions. Her clients include global brands such as HSBC, Bank of China, Hewlett-Packard, Disneyland, Heineken, Hyatt, Venetian, SWIFT, CBRE, Chanel, Burberry, VF Corporation, Jardine, MSD, World Vision and Oxfam.

Dorothy is fluent in English, Cantonese, and Mandarin and leads regional projects in Asia that engage diverse stakeholder groups from different cultures. Collaborating extensively with her partners around the globe, Dorothy works with the best people to support her clients to achieve their global agenda.

Founding the World Institute for Action Learning (Hong Kong) (WIAL-HK) in 2011, an official international affiliate of the World Institute for Action Learning (WIAL), Dorothy leads Action Learning projects to support organizations to enhance business performance, create learning culture, develop leaders and high potentials, build strong teams, and plot strategic plans. She is a WIAL Master Action Learning Coach and runs WIAL certification program to develop Action Learn Coaches.

Dorothy is the first Certified Professional in Talent Development (CPTD) of the Association for Talent Development (ATD) in Hong Kong. She was one of the designated facilitators of the ATD’s official preparation instructor-led workshop and has supported candidates in Asia to go through the certification process. She is an ICF Professional Certified Coach specialized in leadership, wellbeing and team coaching.

About WIAL (World Institute for Action Learning)

The World Institute for Action Learning (WIAL) is an international organization dedicated to the growth and advancement of Action Learning. As the leading certifying body for Action Learning, WIAL provides professional training and certification programs all over the globe.

The World Institute for Action Learning (Hong Kong) ( is the official affiliate of the World Institute for Action Learning (WIAL) and the sole representative of offering WIAL Action Learning certification program in Hong Kong.

Hong Kong Professional Coach Collaboration (HKPCC) is the co-organizer of this event.

About WIAL (World Institute for Action Learning)